Canyon Ranch

When Canyon Ranch, a brand synonymous with beauty, science and wellness, wanted to create their own skin care line, they knew they’d need a partner who shares their values and has proven experience in natural, high-end skin care. That’s why they tasked LATHER Custom to develop a product that meets the luxury standards of their guests and drives greater retail sales.

The Strategy

Create products that reflect the principles of Canyon Ranch — clean, natural and effective formulations featuring innovative, beneficial and press-worthy ingredients such as chia and dilo oil, and other extracts found native to Canyon Ranch’s properties

Source ingredients in an environmentally-responsible manner

Design retail-worthy packaging that conveys understated elegance reflecting Canyon Ranch’s level of luxury while still being approachable.

Develop packaging that is eye-catching, easy to use and informative to the user

Secure relationships around the world that offered sustainable sourcing under fair trade principles

The Results

Debuting at Canyon Ranch properties, spas, cruise ships and website, retail sales have successfully seen month-over-month exponential growth.

Ongoing development of retail products, resulting in a comprehensive line of more than 32 products to date.

The new collection has been lauded by beauty, spa and luxury travel editors and featured in American Spa, Shape and The Robb Report.

Next Case Study

Client Testimonials

“Prior to working with LATHER my one concern was could they produce a product that was luxurious enough whilst still maintain a chemical, paraben-free approach. Having tried a few sample products from the LATHER line I was very quickly reassured that this would not be the case with them!

The custom process was very easy. We have an amazing bathroom amenity program as a result of working with LATHER. We continue to receive requests from guests to purchase the product to use at home. There is no better indicator of a great product.”

- Charles Fisher, Resort Manager, Four Seasons Resort Lana’i

a spa room with outdoor views and two massage beds

Client Testimonials

“We couldn’t ask for a better bath amenity and brand partner than LATHER. The company’s modern packaging and crisp, vibrant scents fit the vibe of our boutique hotel collection to a tee. We use LATHER’s body products in many of our guest packages and as gifts for our loyalty club members. We greatly value LATHER’s exceptional customer service and willingness to always partner with us on promotional and press events. Simply put, LATHER has been a big part of Lark Hotels’ growth and success.”

- Dawn Hagin, Chief Inspiration Officer, Lark Hotels

Client Testimonials

“Great quality product, highly reliable service, flexible and able to adapt to changing needs. Your customer service, hands down…It’s first rate – I’ve never worked with anyone better.”

- Gary Boyd, Director of Purchasing, Wynn Las Vegas